Liveline in Action: Inspiring moments from PT’s latest tech event

Recently, our team gathered in Rivière-du-Loup for a vibrant technology event that brought together partners, innovators, and community leaders. One of the highlights was an inspiring speech by Francois Leclerc, our Marketing and Communication Director, sharing how Liveline continues to empower our partners and drive real business impact.

Watch the highlights from Francois’ passionate speech below to discover how Liveline is making a difference:

Like what you saw? Have an idea or project where LiveLine could make a difference? Don’t hesitate—drop us a line at liveline@premiertech.com. We’d love to hear from you!

Why this event mattered

Regional tech events are where industrial teams compare notes honestly. There is no vendor booth theatre — just people who quote, design and install equipment for a living, talking about what actually slows them down. That is why the Rivière-du-Loup event was a good place to show what Liveline® users have been doing.

The recurring story: weeks turned into days

The examples shared on stage all followed the same shape. A customer asks for a layout. Traditionally, the request goes to an engineering or design resource, waits in a queue, comes back as a 2D drawing that the customer struggles to read, and then goes around again after the first round of comments. Two to four weeks disappear before anyone has seen a convincing picture of the project.

With Liveline®, the same request is handled by the salesperson or application engineer directly, often during the customer meeting. The layout is built in 3D from real equipment, adjusted live, and shared as a visual the customer immediately understands. The loop closes in hours instead of weeks.

What partners highlighted

• Winning earlier. Being first with a credible visual proposal frequently decides the deal before competitors have replied.
• Fewer misunderstandings. A 3D layout removes the ambiguity of a floor plan — the customer sees clearances, flow and scale.
• Less pressure on engineering. Design resources stop spending their week on speculative quotes and focus on projects that are actually moving.

Real numbers behind the anecdotes

These are not isolated wins. PTSA built a complete 3D proposal in under 24 hours and secured a $6.5M dairy contract. RGO cut weeks off each meat-processing project by replacing manual drafting with drag-and-drop 3D layouts. Structurack now produces client visuals twice as fast as before.

How to get the same result

The teams presenting at the event did not restructure their organisation. They gave the people closest to the customer a tool that lets them design without CAD skills, backed by a library of real equipment. If that sounds like your bottleneck, the fastest way to test it is on your own project.

• See the full Liveline® workflow
• Estimate the time and cost you would save
• Talk to our team

Why this event mattered

Industrial equipment manufacturers in the Bas-Saint-Laurent region share the same bottleneck as much larger groups: winning a project depends on how quickly a credible layout can be put in front of a customer. The Rivière-du-Loup event brought partners, integrators and community leaders together around exactly that problem.

Three themes from the partner conversations

• Speed wins deals. Several partners described quotes turned around in days rather than weeks once the layout no longer waited on an engineering backlog.
• Visuals reduce objections. A customer who can see the line in their own building asks better questions and signs sooner.
• Reuse beats rebuilding. Standard equipment pulled from the DIREQ library means each new proposal starts from something already validated.

Read the stories behind the speech

The partner results referenced on stage are documented in detail in our customer stories, including how quick action secured a $6.5M dairy deal and Struturack's sales transformation.

To see the same workflow applied to your sector, explore food and beverage or warehousing layouts, or book a demo.